Hi, Lisa. Can you tell us what page or pages this email address(es) are on and what tools you are using? That would be helpful for us to figure what's going on. Thank you!
Is there a way to have a double captcha?
Even with a single captcha we are getting a lot of spam in our emails. I know some sites have double captcha where you have to type in two "words". Is this something that is available for added protection of our emails? If so, how do I go about doing this?
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It is on the page that lists our staff. Because our emails are "out there" (spammers get thru our captcha easily) we get a lot of spam type of emails and emails with attachments. Someone had said that having a double captcha can be safer, but I am reading other places that spammers are getting around those too. Just trying to find a way for people to still be able to email the staff without having so much "junk" getting sent to our emails.
There is no way to currently add more spam protection - or a double CAPTCHA like you had originally asked. You might be interested to know that the double CAPTCHA is the same functionality, only a slightly different level, so that in theory, the spammers/ bots can't figure it out quite as easily. But, yes, spammers get through that too.
There's a few more things you may want to review. First, ensure that your faculty emails are not "out there" in any other way or place - and that all instances on the website are protected. Sometimes customers forget that they had an old faculty list or profiles tool that is still on an older page or even an inactive page, and that's where the leak is, not the current pages/tools.
Next up is your email provider and email client. With a little effort, your IT people could possibly add in more spam filters, and ultimately spam emails is an email problem. You can try to control and be wise about what you publish, but your website is only one part of this picture.
And then you may want to evaluate the situation and have the teachers adjust the settings in their email accounts to manage spam. Ultimately, you want the parents to easily access the teachers, creating the need to find a balance between ease for parents and sanity for your faculty's inboxes! Having the current CAPTCHA on is a good, smart, balanced move -- you can be sure you are preventing much spam from coming in - just perhaps not all. Maybe the above suggestions will work to reduce even more spam.
Thanks for chatting with us! Let us know if you have other ideas or found a solution with your email that worked well for you!