Help! I'm a New Administrator.

Congratulations! You've just taken on a big responsibility, but our support team is here to help you tackle it. 


Start with Training

As you learned if you watched the short video above, the best first step that you can take is to join us for one of our new user training sessions. View the schedule and sign up by clicking the link below.

Responsive New User Training 

Explore Our Help Center

We have a lot of resources in our Help Center to assist you with specific Tools and Databases. We can't overstate the value of joining us for a live training, but these resources can assist you with a specific task or help you explore tools that we didn't cover in the New User Training. 

Step by Step Guides

Video Tutorials

Interested in a New Design?

Our websites have changed a lot in the last 10 years and if your organization has been with us for a while, it may be time for an upgrade! All of our current Signature Themes, Enhanced Themes and Custom Designs are fully responsive, so they display beautifully across all types of devices. Our sales team would love to discuss your options and help you find the right design for your organization. To contact our sales team, email 

Other Resources


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    Cristina Smith

    Friends, I am trying to upload a sermon onto the website today, and it keeps giving me an error I've never seen before (see below). Is there maintenance going on on your end? I am not doing anything different than usual, and that I have done hundreds of times uploading sermons onto the audio sermon portion of the website. Please help! And reply to if possible - I'm working from home today. Thanks, Cristina Smith, church secretary

    Error Executing Database Query.
    You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'Fellowship Brunch

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