Update: uploading files and images has changed - now connected to File Uploads

Note: There is also now a video available on this topic.

Managing Files in Site Manager - one central location in File Uploads

Over the past months, we've been connecting all the page level tools to File Uploads, to create one central place to store the files, upload and manage files and a consistent experience throughout all of Site Manager.

This article will help explain the changes for the single graphic upload - as seen in the CHOOSE FILE or BROWSE buttons like the sample shown below. There is no change for those users already using the Image and Link icons within the editor's tool bar.

Example tool upload:

If the tool is connected, when you click the BROWSE or CHOOSE FILE button to attach or upload a file or image, it will route you to your File Uploads. For image uploads, the default will be on the Image folder, and for document uploads or other type of uploads, the default will be on the Files folder. From this point, you can navigate to a subfolder or even create a new subfolder if desired.

If the image or file is not already in your File Uploads, simply click Upload to bring a file from your computer or network into file uploads.


When you click Upload, you will be able to browse any of your computer/network drives, and then the files will immediately upload to your website File Uploads. It will then be available for immediate use AND stored in your File Upload database for any future or additional use.

Once the image is finished uploading, you can now bring it into your tool (column, slide show, editor, etc.). Just double click and the file will populate the field. Proceed with your content edits and/or click UPDATE.

You can choose to upload multiple images/documents at the same time - those files you don't want to use in this step can be saved for the next tool or page you will work on, saving you the upload step later.



Having File Uploads connected to the page level tools means that you can plan content needs ahead and load files and images into your File Uploads database having them ready for when you build content on the pages. But planning ahead is not required. You can easily - or always - simply upload your file to File Uploads as you create your pages and build your content. What happens is the same result - ALL your files are now stored in the central File Uploads database, available for you to see and manage and for all your admin users to access and use.

Important Notes about File Uploads Database Tool:

  • All images uploaded to File Uploads are automatically semi-optimized for web, which means they are downsized to a maximum of 1600 pixels wide. This is twice the normal size of an entire web site/page, so the quality is excellent while still allowing for fast page load times.
  • You can organize the files in File Uploads, creating folders and subfolders, BUT moving a file (image, document) after you've connected it to a page level tool will result in a broken image link or broken file link. You will have to go into your pages' content and re-upload the images/documents from their new location. It is probably less work to think about what subfolder organization you may want and upload them to that subfolder immediately as you bring the image/document into File Uploads.
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  • Avatar
    Lisa Gutknect


    If you are experiencing a File Not Found error, it is probably due to the filename. Web browsers, and search engines, do not like filenames with spaces and certain characters such as a comma, ampersand, and parenthesis. If you have characters other than an underscore or dash/hyphen, please rename your file (see below).

    Rename Your File:

    Renaming your file is easy in File Uploads. You do NOT need to re-upload the file.

    1. In File Uploads, find the file (under Files for documents and Images for image/graphic files).
    2. Right click on the thumbnail; a menu will appear
    3. Click on Rename
    4. Rename the file, removing all spaces, commas, periods, and other characters (underscore and dash allowed).
    5. Click OK. Your file will be renamed. 
    6. NOTE: You may have to resume or redo your upload in your original content tool.


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