Go Live Instructions: If you have a domain, but need help with your DNS

If you have a domain name and have access to the domain/DNS account, but do not know how to manage your DNS records, continue here.

To bring your site live at your domain, you need to point both your root domain and your www subdomain to our server. Your root domain should point to our server using an A record with a value of, and your www subdomain should be pointed to our server using a cname record with the value However, there are dozens of domain registrars and control panels, and it isn't always as straightforward as it sounds. If you would like to watch a video on how to do this in a few of the most common registrars, click here
CAUTION: changing the nameserver setting on your domain will upset ALL of the services for your domain including email handling for email addresses at your domain.
We are happy to do this process for you if you will provide us with access to your domain account by filling out one of the following forms:
  • If you would like us to log into your domain account and set your DNS-records for you (or to investigate how this is configured) please fill out this form.
  • If you would like us to transfer your domain into our care, under our domain management program, please fill out this form. The fee for this service is $25 per year ($25 for the first domain and $15 ea. for additional domains,) and then we keep your domain registration paid up and the contact information updated for as long as you are a DIS | Faithwebsites client.
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